IWMW 2018, the annual Institutional Web Management Workshop, took place at the University of York on 11-13 July. The theme of the event, the 22nd in the series, was “Streamlining Digital”. The programme for the IWMW 2018 event is shown below.

The IWMW 2018 programme consists of plenary talksmasterclasses and workshop sessions. Note that a copy of the timetable suitable for downloading and printing is available on Scribd.

Day 1, Wednesday 11 July 2018

Time Event
11.00 Registration
  Opening Session theme: “Learning From Stories
Chair: Brian Kelly
13.45 Introduction to IWMW 2018Brian Kelly and Claire Gibbons
14.15 P1: 10 Things I Wish I’d Known Earlier (In My Career)
Alison Kerwin, University of York
15.00 P2: Telling the Birkbeck Story: How Customer Journey Mapping Helped Us Develop Our New Approach To WebJane Van de Ban, Birkbeck, University of London and Chris Scott, Headscape
15.45 Coffee
16.15 Workshops 

17.45 Sessions finish
19.00 Dinner

Day 2, Thursday 12 July 2018

Time Event
  Morning Session 1 theme: “Working With Others
Chair: Mike McConnell, University of Aberdeen
09.00 PN1: Blending Internal and External Services
This panel session will feature a number of speakers and provide an opportunity for questions and answers.
10.30 Coffee
  Morning Session 2 theme: “Effective Digital Teams
Chair: Claire Gibbons
11.00 P3: Understanding Invisible Labour
Gareth Edwards, University of Greenwich
11.30 P4: Stress…and what to do when everything starts falling apart
Andrew Millar, University of Dundee
12.00 P5: Lightning Talks
12.30 Lunch
  Afternoon Session 1 theme: “It’s About Content!
Chair: Kat Husbands, University of Glasgow
14.00 P6: Don’t be Content with Average Content,
Dave Musson, The Native
14.45 MasterClasses (including coffee break) 

17.30 Sessions finish
18.00 Barbeque

Day 3, Friday 13 July 2018

Time Event
  Morning Session 2 theme: “Institutional Case Studies
Chair: Carley Hollis, University of St Andrews
09.05 Announcements
09.15 P7:  User Needs, Content Design and Culture Change: Digital Transformation at the University of SouthamptonAyala Gordon, University of Southampton & Padma Gillen, Llibertat
09.45 P8: Student Recruitment Enquiries in CRM,
Megan McFarlane and Mike McConnell, University of Aberdeen
10.15 P9: Hands off – it’s ours! Taking back the reins
Keith McDonald, University of London
10.45 Coffee
  Morning Session 2 theme: “Revisiting Content
Chair: Gareth Edwards, University of Greenwich
11.15 P10: Resurrecting the Content King,
Jenni Taylor, Cardiff University
  Morning Session 3 theme: “Concluding Session
Chair: Gareth Edwards, University of Greenwich
11.45 P11: Looking To The Future
12.00 Concluding remarks
12.15 Finish