Chris Scott

Chris Scott is Managing Director at Headscape. Starting in the days before the web was invented, Chris worked for ten years at the University of Southampton’s School of Electronics and Computer Science trying to make parallel computing useful. Tempted by the bright lights, he then joined a dotcom in 2000 which then did what most dotcoms did, and consequently Chris found himself unemployed in early January 2002.

Later in January 2002 Chris was one of the founders of Headscape, along with Marcus Lillington and Paul Boag. He’s worked with many universities over the years on a wide range of projects –  helping with digital strategy, user journey mapping, analytics, information architecture and prototyping.

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Plenary Talk

Chris, together with Jane Van de Ban, gave a plenary talk on “Telling the Birkbeck Story: How Customer Journey Mapping Helped Us Develop Our New Approach to Web” on Wednesday 11 July 2018.