Getting the Best out of Consultants [B7]


The use of contractors and consultancies, whether for design or technology expertise, has long been common for institutional web teams. With shrinking budgets, high expectations from institutions, and the constant changes and developments in web technologies, the use of external contractors to deliver specific pieces of work, or to help shape strategy and direction is likely to increase. In this environment it is important for both institutions and any consultants they engage, that any work commissioned delivers to institutional requirements and offers value for money.

This session will provide an opportunity to discuss approaches to requesting work from consultants, including preparing a tender document, evaluating responses, engaging consultants, ensuring good communication throughout the project, that both clients and consultants are happy with the outcomes and that projects are completed and signed off appropriately.

Facilitator: Owen Stephens, Owen Stephens Consulting