If institutional web managers are to stay on top of their game, they need to be able get the most out of the software and systems they rely on. One approach to ensuring that software and systems are working for you effectively is to learn how to work well with the developers who build and maintain them. This talk will outline some of the key things to understand about how developers work, and how they would like to work with you. A good relationship with developers can pay dividends in terms of your ability to deal with challenges which are part of any busy, institutional web service.
The slides are available on the Slideshare repository and embedded below.