Abstract
Community Portals have been heralded as a mechanism for improving services to citizens, creating access to government services, supporting e-learning, and promoting social cohesion. Research suggests that there are technical barriers to linking back-office systems, enabling self-service interactivity for learners and citizens. This presentation gives an appraisal of existing capability, including presentation via iDTV, and suggests a future direction for community portals in the context of Public Information Networks.
Resources
The slides are hosted on Slideshare.