Speaker Details

Biographical details for the plenary speakers and workshop facilitators at the IWMW 2003 event are given below.

Plenary Speakers

Professor David MELVILLE began his career as a lecturer in Physics at the University of Southampton and carried out research on magnetism and magnetic materials as well as bio and medical physics. He served on and was chairman of a number of research councils and Higher Education Funding Council Committees.

David Melville went on to become Vice Rector of Lancashire Polytechnic and Vice-Chancellor Middlesex University. During this period he also served as Vice-Chairman of the Committee for Vice-Chancellors and Principals (now Universities UK) and Chairman of its Longer Term Strategy Group.

In 1996 he became Chief Executive of the Further Education Funding Council. In this role he was responsible to Parliament for the allocation of funding of over £3 billion per annum to the further education sector. He was appointed Vice-Chancellor of the University of Kent at Canterbury in September 2001.

He was educated at Sheffield and Columbia Universities and has Honorary Degrees from Sheffield, Middlesex, Derby and Southampton Universities. He was made a CBE for services to education in 2001.

Professor Melville gave the opening keynote plenary talk on The Web Of Higher And Further Education: How To Deal With The Spiders (P1).

Dave BECKETT is a senior technical researcher at the Institute for Learning and Research Technology (ILRT), University of Bristol working on Semantic Web and web technology research, development and standardisation.
He has been developing, researching and deploying Internet research discovery, search and metadata systems since 1993 and based at the ILRT since 2000. Dave presently works on the EU-funded IST project Semantic Web Advanced Development Europe (SWAD-Europe) on deploying and developing practical applications and approaches for this new technology. As part of this he does standardisation work on the Dublin Core Metadata Initiative and on the Resource Description Framework (RDF), the foundation work of the W3C Semantic Web Activity. Dave edits two of the RDF specifications in development.

Dave Beckett gave the opening keynote plenary talk on day 2 on The Semantic Web (P5).

Dave can be contacted at: <Dave.Beckett AT bristol.ac.uk> 

John BURKE of JISC InfoNET is the FE Liaison Manager with JISCinfoNet. He has worked within the Further Education Sector since 1985 with much of that time having been involved with Management Information Systems, in addition to having managed and developed the IT Network and infrastructure at Myerscough College for over three years.
He was instrumental in training and promoting good practice in MIS in Lancashire in the early days of College MIS and regionally has chaired the NW CMIS Group since 1996.

He became Associate Chair of the National CMIS Board in 1994, helping to build on the success of that body since its merger with NAITFE to form the National Information and Learning Technologies Association (NILTA). John has participated as a member of NILTA’s CIS Operations Committee, acted as North West Representative to NILTA’s Council and has contributed numerous articles to their publications.

John was an early adopter of the Internet and Intranet as a tool for dissemination and has spoken on the subject at several conferences and seminars. He has also spoken on the subject of e-Learning and was involved in the JISC MIS/MLE Interoperability Study.

He received the NILTA Award for outstanding contribution to the development of College Information Systems in 1999.

John gave a plenary talk on JISCinfoNet: Helping Web Managers Support Our Users (P2).

John can be contacted at: <j.burke AT unn.ac.uk> 

David SUPPLE is manager of the Corporate Web team at the University of Birmingham and manager of the University’s Institutional Portal Project. His teams remit is the development of the site to facilitate the e-business and e-learning aims of the institution, and the delivery of a Web-enabled organisational vision. In real terms this means the re-corporatization of the University Web site, through a focussed Web strategy, common infrastructures and templates, centralised hardware, adequate support and a customer focussed internal sales process to help convince users to migrate back to the centre.

The Web Team uses mostly Microsoft products (a challenge in itself), with occasional forays into MySQL and Unix just to keep us sane.

Over the coming year, David’s focus will be on developing a major portal environment for the University, something that has been in planning for almost 2 years now, and he is keen to engage with the HE community on this new type of development to help maximise the potential of this technology.

David is also interested in Web strategy in general and the development of organisational structures and processes as they respond to a more electronic view of the world.

David Supple gave a plenary talk on Web Strategies: Bridging a Continent (P3).

David can be contacted at <d.r.supple AT bham.ac.uk

Sarah AGARWAL is a consultant Project Manager, specialising in user-centred Web and application development. She has worked for the Institute for Learning and Research Technology at the University of Bristol since 2002. During that time, she’s worked on a variety of internal and external development projects, using user-centred design techniques with particular effect in politically difficult and organisationally complex developments.
Sarah has previously worked in the field of intranets, knowledge management, usability and information science for other not-for-profit organisations, such as the BBC and the Environment Agency. She has written articles and given seminars on Web-related subjects such as design, information architecture, usability, end-user surveying and change management issues.

Sarah Agarwal gave a plenary talk on Focussing On Users: Gathering Users’ Requirements (P4) and facilitated a workshop session on Practical Approaches For Gathering Users’ Requirements (A3).

Sarah can be contacted at <Sarah.Agarwal AT bristol.ac.uk

Gareth MCALEESE is Web Development Manager within the Department of Public Affairs at the University of Ulster where he has been for the last six years. He is responsible for the technical management and development of the University of Ulster Web service.

Gareth gave a joint plenary talk with Ricky Rankin on Content Management – Buy or Build? (P6).

Gareth can be contacted at <g.mcaleese AT ulst.ac.uk

Ricky RANKIN is a Principal Analyst within Information Services at Queen’s University Belfast.

For three years he was manager of the Computer Mediated Communications group with responsibility for the email and www services of the University.

He is currently involved in two projects:

  • Queen’s Online Project which seeks to ensure that the key services and information used by University personnel are made accessible through an integrated Web environment.
  • Content Management System which involves the selection and implementation of CMS to enable information owners to author for the Web.

Ricky gave a joint plenary talk with Gareth McAleese on Content Management – Buy or Build? (P6).

Ricky can be contacted at <r.rankin AT queens-belfast.ac.uk

Steve MUSGRAVE is a PhD research student involved in Telematic research into Community Portals. He is a full time IT Manager at Blackpool and the Fylde College in Lancashire. Formerly a merchant navy Radio/Electronics Officer and design engineer with IMR/ITT. Beyond the professional qualifications he holds a B.Sc (Hons) in Electronics with Computing; an MSc in Information Technology and a post graduate Diploma in Management of Education.

With a strong background in the Further Education sector as a Principal Lecturer and Head of Division of Communication Engineering, he transferred to a position in IT Management with Blackpool and The Fylde College to develop and implement a unified college-wide electronic network interlinking the campus sites, buildings and outreach centres.

Implementation of a Virtual Learning Environment is currently on-going. Direct personal experience of managing multi-million pound IT projects has been gained through project management of Further Education Funding Council (FEFC) projects, notably the ICT centred ‘Regional Open System for Education’ project and SIGMA projects, giving network inter/intra connectivity between Colleges in a virtual private network.

Recent experience of Community Portal planning, design and implementation has arisen through the partnership of Blackpool Borough Council, Blackpool and The Fylde College, and Telewest, in feasibility studies and planning of a ‘Broadband Interactive Grid’ public sector Community Network strategy for the Fylde Coast of Lancashire.

Representation at national level includes membership of the JISC Information Environment Committee (JCIE) and NILTA Technical Committee.

Steve gave a plenary talk on Community Portals – A False Dawn Over The Field of Dreams? (P7) and facilitated a session on “Vertical Learning Environment to Community Portal” (C1).

Steve can be contacted at <smu AT blackpool.ac.uk

Dr. Alejandro ARMELLINI is a Learning Technologist in the Unit for the Enhancement of Learning and Teaching, at the University of Kent.
He holds a Master in Education (Educational Technology and TESOL) from the University of Manchester and a PhD in Language Studies from Canterbury Christ Church University College. He has worked extensively in the fields of teacher development, open and distance education, educational technology and e-learning, as well as educational research methods, both in the UK and in Uruguay. He has also managed projects co-funded by the Inter-American Development Bank and ORT Uruguay University. He has taught at BA, Diploma and Master’s levels in the UK and Latin America.
His current activities include:

  • Implementation of the university’s e-learning strategy
  • Responsibility for development and delivery of the Learning Technology module within the PGCHE
  • WebCT administration and staff development.

Alejandro Armellini gave a plenary talk on E-learning: The Strategy Continuum (P8).

Email: <C.A.Armellini AT ukc.ac.uk

Mark STILES is Professor of Technology Supported Learning at Staffordshire University. In his role as Head of Learning Development and Innovation, he is charged with leading “eLearning” across the institution. Staffordshire have been using VLEs for some five years, including the COSE VLE which was developed at Staffordshire and is now available as a free binary/open source product. Mark has led numerous projects relating to the technical, strategic, and educational aspects of the use of VLEs/MLEs and is a regular speaker, and has published widely, in these areas. Mark is currently chair of the JISC MLE Programme Evaluation Team.

Mark Stiles gave a plenary talk on Beyond Your VLE: Strategic Challenges (P9) and facilitated a session on “Open Source Software – The Developers View / The User’s View” (B7).

Mark can be contacted at <M.J.Stiles AT staffs.ac.uk>

Workshop Facilitators

Details of the workshop facilitators are given below.

Paul ANDERSON is project manager of the University of Nottingham’s InnovationOnline project which aims to develop a regional information service for the link between academia and business. This work includes development of EMRED – the East Midlands Research Expertise Directory. Paul is a computer scientist (BSc Leeds University)and software engineer with a background in developing research-related software in industry and academia. His internet-related work includes development work for Sony Europe and acting as a director of the Second Wednesday digital media cluster.

Paul co-facilitated a session on “Online Research and Technology Transfer Expertise Systems” (B3) with Gaynor Backhouse.

Paul can be contacted at <Paul.Anderson AT nottingham.ac.uk>

Chris AWRE is a Programme Manager for the Joint Information Systems Committee (JISC). He has responsibility for portals development and the Focus on Access to Institutional Resources (FAIR) Programme; these together covering both the delivery and provision of information within the JISC Information Environment. A key area of current interest is the integration and delivery of external information within an institutional environment, and he is working closely with JISC colleagues in the Managed Learning Environment (MLE) team to develop this area. Before joining JISC, Chris was a systems and reader services librarian at Imperial, London, involved in running the Unicorn library management system and providing training courses on bibliographic management software and databases.

Chris facilitated a session on “Integration, Integration, Integration: Issues Involved in Providing Web Access Across Institutional Systems” (A2).

Chris can be contacted at <chris.awre AT kcl.ac.uk>

Gaynor BACKHOUSE is the Editor of the innovationONLINE website, a business-facing information service, based at The University of Nottingham. She is responsible for designing and implementing the EMRED data collection system and jointly responsible for the system specification. She is primarily a writer who has been dragged into the world of computers against her better judgment and had to join the Society of Indexers in an attempt to learn how to think like a computer without actually using one.

Gaynor co-facilitated a session on “Online Research and Technology Transfer Expertise Systems” (B3) with Paul Anderson.

Gaynor can be contacted at <Gaynor.Backhouse AT nottingham.ac.uk>

Rob BRISTOW is currently Information Services Manager at the Graduate School of Education at the University of Bristol. Until recently he was Web Manager at Cass Business School, City of London. In that role he led a team that implemented a commercial Content Management System, Merant Inc’s College.

He has been in pursuit of the perfect Content Management System for the past seven years, and is currently migrating the Graduate School of Education to his fourth CMS.

Rob facilitated a session on “Implementation of a Commercial Content Management System” (B8)

Rob can be contacted at <Robert.Bristow AT bristol.ac.uk>

Paul BROWNING is Information Strategy Co-ordinator at the University of Bristol (but was an earth scientist who ran a departmental network in a former life). Paul is co-author of the JISC TechWatch Report on Content Management Systems. Currently he heads up Bristol’s Pilot Portal Project.
Most likely to say: “Can I see your TTW WYSIWYG Widget?”
Least likely to say: “Let’s put Dreamweaver on all our desktops.”

Paul facilitated a session on “The WWW Web – Widgeted, WebDAVed and Write-enabled Web” (A6).

Paul can be contacted at <Paul.Browning AT bristol.ac.uk

Lorna M. CAMPBELL is an Assistant Director of the Centre for Educational Technology Interoperability Standards (CETIS). She has been involved in developing and supporting the use of learning technologies to facilitate teaching and education since 1997. She has also played an active role in a variety of projects facilitating the reuse of interoperable educational resources. These include the Scottish electronic Staff Development Library, the DNER and Learning Objects project and the CEN/ISSS WSLT Taxonomies and Vocabularies Project. Associated areas of research include the implementation of learning object metadata, the identification of common practice frameworks and development of application profiles and the use of educational classification systems and controlled vocabularies.

Lorna facilitated a briefing session on “Learning Technology Interoperability Standards Update” (C4).

Lorna can be contacted at <lmc AT strath.ac.uk>

Andrew COX is currently undertaking a study of online communities of practice, and is based in the Department of Information Science, Loughborough University. He is editor of the Emerald journal, Vine. Previously he was manager of LITC.

Chris facilitated a session on “Promoting Online Collaboration and Virtual Community: Benefits For The Web Team” (A4).

Andrew can be contacted at <A.M.Cox AT lboro.ac.uk>

Ingrid EVANS joined the JANET Web Cache Service in 2001 and is now working as a User Liaison Officer for the Bandwidth Management Advisory Service (BMAS) based at Manchester Computing. It is her duty to promote the BMAS to the UK academic community, provide user documentation and information about the Service, assess user requirements & maintain and develop the BMAS website.

Prior to joining BMAS Ingrid was a Project Officer for an e-Lib document delivery project, and has previous IT support experience in a school environment. She is also interested in web accessibility and is web designer and foilist for the Universities of Manchester Fencing club.

Ingrid co-facilitated a session on “Bandwidth Management Techniques: Technical And Policy Issues” (C7) with George Neisser.

Ingrid can be contacted at <ingrid.evans AT man.ac.uk>

Catherine EWART is currently on six-month secondment to the Natural Environment Research Council to manage the implementation of a Joint Administration Strategy for all seven research councils and the Arts and Humanities Research Board (AHRB). As a member of the strategy implementation team she is working to identify and deliver opportunities for joint working where this will achieve benefits for research council stakeholders or for internal efficiency. She is also responsible for co-ordinating the work of the research councils and AHRB web teams. In this capacity, she chairs the Joint Council Web Group and has been asked to define the requirements for a research councils’ Web portal, in part driven by the Joint Electronic Submission (Je-S) project, an initiative to implement electronic grant submission across the research councils. She is also on the Project Board of a joint project to implement an electronic records management system for the research councils. Prior to her current role, Catherine was Web Manager and before that Corporate Communications Manager at the Engineering and Physical Sciences Research Council. She has a PhD in Plant Sciences.

Catherine facilitated a workshop session on “Supporting The Research User” (A9). Catherine is also a member of the Programme Committee.

Tom FRANKLIN graduated in Zoology in 1980. Since then Tom has worked in computing in a number of capacities. Initally a programmer and then consultant in industry he went on to do an MSc in Systems Design and then to lead a research programme into the use of computers to sell financial and other services for a major bank. Since then he has worked in the education sector, first on high performance computing and then managing JISC development programmes. His particular interests are in new educational possibilities created by technology, learning environments and user-centred design.

Tom facilitated a session on “Ubiquitous Computing And The Institutional Web” (C3).

Tom can be contacted at <tom AT techlearn.ac.uk>

Kriss FEARON has been Web Coordinator at the University of York for 7 years. She has a publishing background and an MPhil in Publishing Studies from the University of Stirling. She is responsible for advice and support to Web authors, and implementation of non-technical Web issues mainly based around project work such as advertising, legal liability, design revisions, and other issues common to many HE institutions. Her particular interests are in effective departmental outreach in decentralised institutions, supporting Web authors, accessibility and professionalisation of Web staff.

Kriss was a member of the Programme Committee and facilitated a workshop session on “Beyond Accessibility – Thinking Holistically About Your Web Site” (C6)and took part in a debate on “Web accessibility is difficult to implement“.

Marieke GUY is one half of the QA Focus post, supporting the JISC 5/99 programme. She works at UKOLN, a national centre of expertise in digital information management, which is based at the University of Bath. Her previous roles at UKOLN include NOF-digitise Advisor and Information Officer. She has been editor of the Exploit Interactive and Cultivate Interactive Web magazines and deputy editor of the Ariadne Web magazine. Marieke has given a number of presentations and workshops around the UK and abroad on various aspects of Web publishing. Marieke has an MSc. in information Management from Manchester Metropolitan University.

Marieke co-facilitated a workshop session on “Catching Mistakes: QA for your Web site” (B4) with Ann McCombe.

Marieke can be contacted at <M.Guy AT ukoln.ac.uk>

Melissa HIGHTON, University of Leeds is Senior Staff Development Officer at University of Leeds with specific responsibility for the delivery of staff development programmes which support academic staff in the integration of communications and information technology into their courses. Her work has strong emphasis on pedagogical uses of learning technology tools and in enhancing learning and teaching. Before moving to University of Leeds she worked for Royal Holloway, University of London, Napier University in Edinburgh and is a visiting lecturer at City University.

Melissa co-facilitated a session on “E-learning and Accessibility” (B2) with Richard Jones.

Melissa can be contacted at <M.Highton AT adm.leeds.ac.uk>

Bill HUBBARD, is the Project Manager of the JISC FAIR project, SHERPA (Securing a Hybrid Environment for Research Preservation and Access) and is based at the University of Nottingham. Bill has a background in HE and IT; in particular in work aiming to embed IT into university functions and working practices. Most recently, he was a project manager in a private company specialising in virtual reality software in communications, education and heritage. Before this he was a senior lecturer at De Montfort University, leading a degree course in Multimedia Design. He has also worked at Aston and Sheffield universities on building the use of multimedia and networked services in teaching and learning. Bill will be facilitating a session on e-prints.

Bill facilitated a session on “Institutional E-print Repositories” (B6).

Bill can be contacted at <bill.hubbard AT nottingham.ac.uk>

Richard JONES, University of Leeds is currently the Web Accessibility Officer for the University of Leeds with responsibility for leading the move towards accessibility compliance for the University’s Web-based material in light of the Special Educational Needs Act. Before coming to the University of Leeds he worked for a number of commercial Web design agencies offering accessibility and usability design consultancy.

Richard co-facilitated a session on “E-learning And Accessibility” (B2) with Melissa Highton.

Richard can be contacted at <r.g.g.jones AT as.leeds.ac.uk

Mike LOWNDES has been the Web Manager at The Natural History Museum for 5 years. Previously, he narrowly escaped from a career as a neuroanatomist by learning web skills while a Departmental Lecturer at Oxford University. Before that he spent seven years studying learning and memory: this however, did not lead to any improvements. He now manages a small team supporting the Museum’s website and intranet and his ongoing interests are in content management, exposing the ‘deep Web’ and 3D reconstruction.

Mike facilitated a session on “‘One Query To Rule Them All’ – Cross-database Searching and Finding” (B5).

Mike can be contacted at <mikel AT nhm.ac.uk

Diane MCDONALD is a senior member of the Information Resources Directorate of the University of Strathclyde. Her current major interest is in the use of technology to enhance the effectiveness of the University, and organisations or communities in general.

As part of this Diane is responsible for a number of projects ranging from Knowledge Management to the design and develop an intelligence-enabled infrastructure of networked services for supporting the citizen of the future.

Diane Diane is a member of the Programme Committee and facilitated a workshop session on “Web Services and the Institutional Web” (C5).

Anne MCCOMBE is the Publicity Officer for the JISC-funded MIMAS service: a national data centre for UK Education and Research, based at the University of Manchester. Services supported by MIMAS include ISI Web of Science, copac, zetoc, Crossfire, the UK Census Aggregate Statistics and the new Economic and Social Data Service for International Data.
In her role as Publicity Officer Anne needs to keep an eye on developments in all these services, and coordinates activities that concern more than a single MIMAS service. She is project manager of the MIMAS Accessibility Compliance Exercise and editor of the MIMAS Newsletter, Focus on MIMAS.
Before coming to MIMAS, Anne was a systems programmer, user support advisor and systems integrator, devising ways to ensure that releases of new software and applications were tested, fully documented and didn’t get in the way of each other. She has worked at two regional computer centres: at Manchester and the University of London Computer Centre where she has an office.

Anne co-facilitated a workshop session on “Catching Mistakes: QA for your Web site” (B4) with Marieke Guy.

Anne can be contacted at <anne.mccombe AT man.ac.uk

Trish MURRAYis a Netskills Trainer, based at the University of Newcastle. Netskills offer Internet Training in a variety of Web Technologies and elearning, predominantly within the Higher and Further Education communities. Trish has specialised in the area of Web Technologies including HTML, Web Accessibility, Dynamic HTML, and XML. Trish has been at Netskills for three years, and previously worked as a research consultant in coastal management.

Trish co-facilitated a session on “Professional Development For Managers And Providers Of Web Content – The Way Forward” (A8) with Chris Young.

Trish can be contacted at <p.b.murray AT newcastle.ac.uk>

George NEISSER joined Manchester Computing in 1984 and has been involved in various network related projects and activities on a wide range of hardware platforms and operating systems. He is currently involved with the Bandwidth Management Advisory Service (BMAS), the development of multimedia Web Based systems for teaching and learning and infrastructure monitoring and management. Prior to this George worked on the Name Registration Scheme, coloured book protocols and protocol analysis software at the Computing Systems Research and Development Centre at Salford University. George studied for his Physics degree at Manchester University and then moved to UMIST to undertake research in the computerised techniques for the determination of the crystalline structure of polymers for which he was awarded a PhD in 1980.

George co-facilitated a session on “Bandwidth Management Techniques: Technical And Policy Issues” (C7) with Ingrid Evans.

George can be contacted at <George.Neisser AT nessie.mcc.ac.uk>

Anne RUSHWORTH is the Staff Development Manager at the University of Kent. She has been at Kent since 1990 and in former lives was a secondary school teacher and worked in the voluntary sector in the London Borough of Brent during the lively times of the 1980s.

Her current professional interests are Work/Life Balance (including how to get her own balance right), professional and skills’ development for technical and related staff, and supporting staff in promoting equality and diversity.

Ann facilitated a session on “Managing People in an Educational Environment” (C2).

Helen VARLEY SARGAN works for the University of Cambridge Computing Service, handling information for and on the Web, giving courses on Web technologies and generaly doing webmaster stuff. In other lives a zoologist and refereee to two daughters and an overweight cat.

Helen facilitated a session on “Search Facilities For Web Sites” (A5).

Helen can be contacted at <hvs1001 AT cam.ac.uk>

Tracey STANLEY is the Head of E-Strategy and Development at the Library, University of Leeds. She is responsible for the development of Library strategy for electronic services and electronic resources. She currently chairs the Steering Group for the Library’s Hybrid Library Project. She has also spearheaded a number of Library initiatives in using virtual learning environments for the delivery of e-learning support activities. Tracey is Project Director for the PORTOLE project (funded under the JISC DiVLE programme) which is looking at the integration of resource discovery tools into a Virtual Learning Environment. Tracey has produced a series of articles for the Ariadne electronic journal, and has undertaken consultancy work for Netskills and for other UK universities.

Previous posts held by Tracey include Faculty Team Leader, Engineering, Mathematics and Physical Sciences Team (December 1998 – December 2001) and Networked Information Officer (March 1995 – December 1998), both at Leeds University Library.

Tracey is a member of the Programme Committee and facilitated a session on “Can Librarians Transform The Institutional Web?” (B1).

Jean STEWARD is Director of Library, Learning and IT Services at the University of East Anglia. She is Project Director of the JISC-funded MARTINI project, which is developing open source-based student access to corporate information and previously acted as Project Director for the Agora resource discovery project. Under her direction the UEA is also currently leading projects on records management for research records and video streaming.

Jean facilitated a session on “Managing People and Projects” (C8).

David SWEENEY moved into the mainstream world of IT management in the early eighties at just the right moment to build teams and infrastructure to exploit distributed computing. He is currently Director of Information Services at Royal Holloway, University of London where he chairs the web implementation team responsible for developing Internet and Intranet services, and coordinating the input of around 50 Webmasters.

David co-facilitated a session on “Whose Web Is It Anyway?” (A7) with Anne Uttley.

David can be contacted at <d.sweeney AT rhul.ac.uk>

Ian UPTON works for the Corporate Web Team at the University of Birmingham. He is responsible for designing, and implementing the current Web architecture and corporate authoring environment. Ian has been involved with developing ‘enabling computer infrastructure’ and software for the last twelve years. Previous work has included: Technical Development Officer for the BUILDER Project (an eLib project involved with developing the Hybrid Library), Information Services (University of Birmingham – developing and supporting collaborative Internet workspaces), The Centre for Computer Based Learning (University of Birmingham – developing computer based support materials and network infrastructure for teaching), Research Machines (RM – developing turnkey solutions and networks for primary schools) and the BBC (designing and producing educational software for primary school children). It is rumoured he also used to design computer games… see http://www.creativestuff.co.uk/).

Ian facilitated a session on “From Vision to Reality : Implementing a University Web Strategy” (A1).

Ian can be contacted at <I.P.Upton AT bham.ac.uk

Publications & Web Manager Anne UTTLEY advanced from a career in PR and Marketing spanning the private, public and HE sectors to develop Royal Holloway’s first Web strategy in 2000, recognising the Web’s potential as an effective, user-driven marketing and communications channel.

Anne co-facilitated a session on “Whose Web Is It Anyway?” (A7) with David Sweeney.

Anne can be contacted at <A.Uttley AT rhul.ac.uk

Chris YOUNG is a Netskills Trainer, based at the University of Newcastle. Netskills offer training on a wide variety of Internet-based topics. Chris has been with Netskills since 1998 and specialises in training in Web Development and Web Technologies, including the Netskills/BTEC “Professional Development Certificate in Web Development”.

Chris co-facilitated a session on “Professional Development For Managers And Providers Of Web Content – The Way Forward” (A8) with Trish Murray.

Chris can be contacted at <chris.young AT newcastle.ac.uk