The Good, the Bad and the Ugly: Two Years of Running a Content Management Service


In summer 2010 the University of Cambridge launched a content management service which provisions hosted, templated websites to departments and research groups with through-the-web access for editing and management. There is some configuration possible and extra optional functionality embedded into the sites, including form and message board creation and a person-based directory.

This presentation maps the progress and popularity of the service and the features that have made it so, the measures required to maintain it and the community it now serves and what it and its users are telling us about other services that would be useful.

Speaker: Helen Sargan


The slides are  available on the Slideshare repository and embedded below.

A video recording of this talk is available on Vimeo and embedded below.