Managing and Supporting a Central Content Management System (CMS) with a Devolved Web Publishing Community [B5]


At the University of Edinburgh, we’ve developed a single enterprise level CMS which is now used across 80 units with 600 users. This has allowed us to deliver consistency across the graphic design and navigation behaviours, whilst allowing significantly more non-technical users to directly manage and publish web content.

However, there are some areas of CMS functionality which are felt by some users to be overly restrictive.

We are currently reviewing what areas of the functionality that could offer a greater degree of flexibility without losing all the benefits and single consistent approach has provided – this will feed into the decisions for any future CMS development.

We will go through the details of what we’ve done and highlight what worked well and the specific areas where we feel there’s scope for greater flexibility.