Developing Digital Literacies and the Role of Institutional Support Services [B2]


The JISC Developing Digital Literacies Programme is funding 12 projects over 2 years to promote the development of coherent, inclusive and holistic institutional strategies and organisational approaches for developing digital literacies for all staff and students in UK further and higher education with projects working across the following stakeholder groupings in their plans for developing digital literacies: students, academic staff, research staff, librarians and learning resources and support staff, administrators and managers and institutional support staff …

As part of its role within the support team for the programme, JISC CETIS is monitoring the development and use of technologies by the projects. This is recorded in the PROD database. This workshop session will summarize the range of technologies in use, discuss the balance between institutionally and non-institutionally provided tools and services – e.g. use of Dropbox versus MS Sharepoint for sharing project documentation; highlight some of the emerging issues for the institutional technology provision and strategy around supporting digital literacy what it means to be a digitally literate institution.

The session will focus on the digital literacies needed by staff and researchers to fulfil their professional activities. The session will provide an opportunity for participants to identify the digital literacies they will need in their roles in providing institutional web services and explore ways in which relevant skills and expertise can be gained.

By the end of this session you should:

  • Have a greater understanding of some of key drivers for digital literacies for staff and students.
  • Have greater understanding of the range of technologies currently in use by the Digital Literacy Projects
  • Have a greater understanding of their own digital literacy development needs.
  • Have a more in-depth understanding of how JISC ISC services support and monitor technologies in use in development programmes, and how to access relevant databases such as PROD.

Facilitator: Sheila MacNeill