Managing Standards – Delivering a Quality Assured Web Environment


Universities undertake research through a mesh of partnerships, collaborations and contractual relationships. Major research funding bodies, such as government departments, are increasingly encouraging their contractors to adopt formal quality assurance standards – such as ISO 9001:2000. If you haven’t come across this already, you are likely to see it very soon!
This talk discusses the impact of quality standards on the way Web resources – internal and external – are defined, delivered, managed and reviewed in academic environments. An over-view of the quality requirement is presented, along with some pragmatic suggestions to help you deal with it.


The slides are available on the Slideshare repository service.