Whose Work Is It Anyway? [A6]


Dealing with external agencies for your web needs can be a frustrating experience – for you, as well as for them. Whether you’re dealing with institutional IT services or a third-party company, there are many common problems that can occur.

This workshop will take a look at the issues involved in getting the job done, including:

  • how to efficiently specify your work
  • how to pick an external company
  • how to check on and measure progress
  • how to sign off and quantify achievements
  • liaising between external companies and internal IT services
  • dealing with ongoing support and maintenance

Learning Outcomes:

The outcomes of this workshop will be a set of recommendations that anyone can use when commissioning Web development work.