Abstract
Dealing with external agencies for your web needs can be a frustrating experience – for you, as well as for them. Whether you’re dealing with institutional IT services or a third-party company, there are many common problems that can occur.
This workshop will take a look at the issues involved in getting the job done, including:
- how to efficiently specify your work
- how to pick an external company
- how to check on and measure progress
- how to sign off and quantify achievements
- liaising between external companies and internal IT services
- dealing with ongoing support and maintenance
Learning Outcomes:
The outcomes of this workshop will be a set of recommendations that anyone can use when commissioning Web development work.