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The Challenge Is Institutional: Merging Customer Needs With New Operating Realities - IWMW 2015

The Challenge Is Institutional: Merging Customer Needs With New Operating Realities

This plenary talk provides a case study of a consultation exercise at the University of Aberdeen to define a digital vision for the institution.

The consultation produced a target operating model for the University in order to make it fit for the digital age and provided three costed business cases for significant, transformative projects for key operational areas.

The talk will detail the process followed in the consultation; issues and problems faced, and argue that the process of digital transformation is an institution-wide business challenge.

The slides are available on LinkedIn Slideshare and embedded below.


Speaker: Mike McConnell, University of Aberdeen
Time: Tuesday 28 July 2015 from 09.00-09.45
Code: P3