Tall stories about our users often go unchallenged. What happens when you do stop to ask where these tales came from? I’ll share my experiences of exposing biases lurking in knowledge about our university’s web users as we launched our Agile web presence transformation.
Summary
- Title: Tales of Overcoming Bad Data, Well-Meaning Bosses and Users’ Barefaced Lies
- Type: Short Talk
- Hashtag: #ST2
- Speaker: Chris Lockhart, University of Southampton
- Date and time: In session running from 16.35-17.30, Tuesday 25 June 2019
- Twitter archive: #ST2 tweets hosted on Wakelet
- Twitter thread: Tweets posted by @iwmwlive
- Slides: Slides are hosted on Slideshare.
- Videos: Video recording of the talk is hosted on YouTube