Videos

Video recordings of the plenary talks given at the IWMW 2018 event are available.

Wednesday 11 July 2018, Opening Session 1: Learning From Stories

P1: 10 Things I Wish I’d Known Earlier (In My Career)

Alison Kerwin, University of York

The video recording of the talk on 10 Things I Wish I’d Known Earlier (In My Career) by Alison Kerwin, University of York is available on YouTube (38 mins).

P2: Telling the Birkbeck Story: How Customer Journey Mapping Helped Us Develop Our New Approach To Web

Jane Van de Ban, Birkbeck and Chris Scott, Headscape

The video recording of the talk on Telling the Birkbeck Story: How Customer Journey Mapping Helped Us Develop Our New Approach To Web by Jane Van de Ban, Birkbeck and Chris Scott, Headscape is available on YouTube (48 mins).

Thursday 12 July 2018, Morning Session 2: Working With Others

Panel Discussion: Blending Internal and External Services

Piero Tintori, Adrian Binzaru, Russell, Sneezum, Carley Hollis and Claire Gibbons

The video recording of the panel session on Blending Internal and External Services by Piero Tintori, Adrian Binzaru, Russell, Sneezum, Carley Hollis and Claire Gibbons is available on YouTube (1 hour 28 mins).

Thursday 12 July 2018, Morning Session 3: Effective Digital Teams

P3: Understanding Invisible Labour

Gareth Edwards, University of Greenwich

The video recording of the talk on Telling the Birkbeck Story: How Customer Journey Mapping Helped Us Develop Our New Approach To Web by Gareth Edwards, University of Greenwich is available on YouTube (31 mins).

P4: Stress…and what to do when everything starts falling apart

Andrew Millar, University of Dundee

The video recording of the talk on Stress…and what to do when everything starts falling apart by Andrew Millar, University of Dundee is available on YouTube (26 mins).

P5: Lightning Talks

An innovation at the IWMW 2018 event was the Lightning Talks session in which delegates were invited to give a brief talk, lasting for less than 5 minutes without use of visual aids.

Hannah Love

The video recording of the lightning talk by Hannah Love is available on YouTube (4 mins).

Mark Fendley

The video recording of the lightning talk by Mark Fendley is available on YouTube (4 mins).

Rob Fowles

Video recording of this talk is not available.

Kevin Mears

The video recording of the lightning talk by Kevin Mears is available on YouTube (4 mins).

Paul Bradley

The video recording of the lightning talk by Paul Bradley is available on YouTube (2 mins).

Carley Hollis

The video recording of the lightning talk by Carley Hollis is available on YouTube 3 mins).

Thursday 12 July 2018, Afternoon Session 4: It’s About Content!

P6: Don’t be Content with Average Content

Dave Musson, The Native

The video recording of the talk on Don’t be Content with Average Content  by Dave Musson, The Native is available on YouTube (43 mins).

Friday 13 July 2018, Morning Session 5: Institutional Case Studies

P7: User Needs, Content Design and Culture Change: Digital Transformation at the University of Southampton

Ayala Gordon, University of Southampton and Padma Gillen, Llibertat

The video recording of the talk on User Needs, Content Design and Culture Change: Digital Transformation at the University of Southampton by Ayala Gordon, University of Southampton and Padma Gillen, Llibertat is available on YouTube (34 mins).

Friday 13 July 2018, Morning Session 6: Revisiting Content

P8: Student Recruitment Enquiries in CRM

Megan McFarlane & Mike McConnell, University of Aberdeen

The video recording of the talk on Student Recruitment Enquiries in CRM by Megan McFarlane & Mike McConnell, University of Aberdeen is available on YouTube (33 mins).

P9: Hands off – it’s ours! Taking back the reins

Keith McDonald, University of Greenwich

The video recording of the talk on Hands off – it’s ours! Taking back the reins by Keith McDonald, University of Greenwich is available on YouTube (33 mins).

Friday 13 July 2018, Morning Session 7: Looking to the Future

P10: Resurrecting the Content King

Jenni Taylor, Cardiff University

The video recording of the talk on Resurrecting the Content King by Jenni Taylor, Cardiff University is available on YouTube (34 mins).

P11: Looking To The Future

The video recording of the talk on Looking To The Future by Brian Kelly and Claire Gibbons is available on YouTube (13 mins).