Building a Collaborative Culture in an Institution

As the University of Edinburgh has embarked on a big Digital Transformation change initiative, we are looking into both improving internal processes and our users’ digital experience. This is achieved by building frameworks and tools to foster collaboration, generate efficiencies, harmonise service delivery through the web and, ultimately, lead to a huge culture change. This talk will cover how the University of Edinburgh is attempting to break silos and organisational barriers to enable and build collaborative culture to deliver web services. This session will cover:

  • An introduction and context of what was our starting point.
  • A description of the vision and how that has evolved.
  • Details of the strategic plans and changes in several areas to support this vision: the core University Website and Web CMS (EdWeb), the web development community (engagement, management and collaboration), the building of a digital design framework (EdGEL) and the overall impact on the user digital experience.
  • Examples of service collaboration and feedback models that have been put in place to enable contribution and change control.
  • How all this fit into the overall Digital Transformation agenda, what’s the timeline and future plans.


  • Title: Building a Collaborative Culture in an Institution
  • Type: Plenary
  • Hashtag: #P13
  • Speaker: Stratos Filalithis, University of Edinburgh
  • Date and time: 11.00-11.30 on Thursday 13 July 2017
  • Venue: Keynes Lecture Theatre 1 (LT1)

Additional resources: