Abstract
While project managers, developers and designers generally recognise the value of user input to their projects, they are often frustrated by lack of resource or expertise to get this input, and end up settling for having an occasional user group or running a quick survey.
This session will provide an opportunity for participants to explore effective approaches and techniques for gathering users’ requirements on a budget and within practical timescales. The session will expand on some of the techniques used by the facilitator and which she describes in her plenary talk. Experiences and anecdotes from participants will also be sought.